Our Promise We value your privacy above all else. Unlike many retailers, Luna Dura collects only the minimal information required to fulfill your orders and improve your browsing experience. We do not sell, rent, or trade your personal data to marketing agencies or affiliates.
Information Collection & Cookies We use cookies solely to support website functionality (such as keeping items in your cart) and Google Analytics to understand anonymous site behavior. You may disable cookies in your browser, though some site features may not function correctly.
Third-Party Services (Necessary Sharing) We do not share your data with advertisers. However, to fulfill your order, we must share specific details with trusted third-party providers, including:
Payment Processors: To securely process your transaction (we do not store your credit card details).
Logistics Partners: To deliver your order to your doorstep. These providers are authorized to use your information only to perform these specific services.
Security We follow industry best practices to ensure your data is not lost, misused, or accessed. However, please understand that no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights You may contact us at any time to access, correct, or request the permanent deletion of your personal information from our systems.
Luna Dura Terms of Service
General Conditions By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
Accuracy of Information We aim for accuracy, but occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.
Limitation of Liability Luna Dura shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our service or any products procured using the service. Our liability shall be limited to the maximum extent permitted by law.
Changes to Terms We reserve the right to update or modify these Terms and Policies at any time. Changes will take effect immediately upon posting to the website. It is your responsibility to check this page periodically for changes.
Cookies & Tracking We use cookies to make this site work (for example, keeping items in your cart) and to see how we’re doing via anonymous analytics. By using Luna Dura, you agree to our use of these tools. You can choose to disable cookies in your browser settings at any time, though some parts of the website may not function properly.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Federal Laws of the United Arab Emirates and the Laws of the Emirate of Dubai.
Any dispute or claim arising out of or in connection with this website shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE.